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AxxonSoft PSIM selected to provide security for Atlantis The Palm luxury hotel resort in Dubai

The video surveillance system for the 1,548-room resort comprises over 2,000 cameras distributed across 14 servers.


Atlantis The Palm is a luxury hotel resort in the United Arab Emirates, located at the apex of Dubai’s Palm Jumeirah. Opened in 2008, the 1,548-room nautically-themed resort has two accommodation wings consisting of the East and West Towers, linked by the Royal Bridge Suite. The hotel is distributed across 46 hectares (4,951,398 sq. ft), 17 hectares of which are water parks. Atlantis The Palm is one of Dubai’s major tourist attractions, boasting one of the most expensive suites in the world. It welcomes more than half a million visitors each year.


Due to technology expansion and the release of the new guidelines for CCTV in UAE specifying how and where recording devices and cameras should be fitted and under what conditions, it was decided to replace the outdated NVRs that had been installed at the time of the hotel’s inauguration.

In the initial stages of the project, AxxonSoft was competing with almost all top CCTV brands around the world. Ultimately, AxxonSoft PSIMntellect PSIM come out on top due to its product features, user friendly interface, integration and fault tolerance capabilities, along with excellent tech support.


The high-availability video surveillance system comprises 16 servers—14 active and 2 failover to enhance system resilience, being designed to automatically take over all functions from any off-line or malfunctioning server. A huge video wall displays the feeds from 2,050 analog and IP cameras distributed across all active servers.


Currently, the client only requires general surveillance, which AxxonSoft PSIM is able to completely provide. In the future, the CCTV system may be integrated with third-party systems (such as access control, fire/burglar alarms) and enhanced with video analytics (license plate and facial recognition, for instance). The client will be able to manage all components of the security system via a single AxxonSoft PSIM interface.


CADD Emirates is a leading enterprise solutions provider and trusted ICT integrator in the UAE.

Having pioneered the proliferation of CAD and engineering solutions by virtue of its penetration and expertise within the AEC vertical, CADD Emirates today holds the undisputed pole position amongst Engineering Solutions Companies.

Today, CADD Emirates offers a single point of reference for a broad range of solutions and services for ICT infrastructure, networking and security, backup and disaster recovery, as well as hardware maintenance.

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Jorge del Fresno, WAF (Axxon Partner - Spanien)

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