Puebla C5I: Statewide Public Safety Solution & Intelligence Platform
The C5I of Puebla modernized statewide security with the Centinela Project, deploying Axxon One VMS to integrate 1,295 public safety cameras, 130 monitoring points, and 9 emergency centers. This public safety solution delivers advanced analytics, faster response, and broader coverage, creating one of Mexico’s most advanced public safety platforms in partnership with LTP Global and Huawei.
Customer
The Control, Command, Coordination, Communications, Computing and Intelligence Center (C5I) of Puebla is a strategic facility under the Ministry of Public Security (SSP). It coordinates video surveillance, emergency monitoring, and 911 services, working in close collaboration with municipal, state, and federal agencies. Its mission is to improve public safety and response capabilities for the citizens of Puebla.
Project
The Centinela Puebla Project was created to modernize and unify the state’s public safety infrastructure. With Axxon One VMS, Puebla integrated more than a thousand public safety cameras, intelligent monitoring points, and emergency call centers into a centralized and interoperable platform. Municipal cameras and legacy equipment were also incorporated to expand coverage statewide.
Overcoming Obstacles in Building a Statewide Public Safety Solution
Challenges
Before the project, Puebla’s security infrastructure faced severe limitations. Key challenges included the absence of advanced public safety solutions.
Many cameras were offline or not connected to a central hub, leaving monitoring fragmented and inefficient. Surveillance coverage was insufficient in both urban and rural areas.
Advanced tools such as license plate recognition, facial recognition, and forensic search were not available, making proactive detection and investigation impossible or very labor-intensive. Emergency dispatch suffered from delays, while poor or missing recordings limited the use of video as judicial evidence.
Requirements
The SSP defined clear requirements for the new system. It needed scalability for statewide coverage and the ability to integrate municipal sub-centers. It required advanced analytics such as facial recognition, object detection, and license plate recognition, along with automated alerts for suspicious events.
The public safety solution had to ensure interoperability with existing radio communications, databases, geolocation systems, and emergency dispatch. It had to provide centralized and real-time management, offer redundancy and 24/7 availability, and include forensic tools capable of retrieving and indexing audiovisual evidence for investigations.
Delivering Effective Solutions with Advanced Public Safety Cameras System
Solution
The Centinela Project was awarded through a public tender with several national and international competitors. AxxonSoft was chosen for its ability to integrate with existing infrastructure, support for advanced analytics, and proven cybersecurity, reliability, and scalability. The decision also reflected AxxonSoft’s flexible licensing model, sustainable operating costs, and the availability of local technical support.
The solution combined Axxon One VMS, Axxon PSIM, AxxonNet cloud service, and Axxon VSaaS Datacenter platform. Nine clustered servers with failover capability supported the system, which also included twenty-two monitoring stations. Huawei provided the servers and storage systems.
Infrastructure
1 central C5I hub
130 intelligent monitoring points
9 emergency call centers
22 road arches
1,295 cameras (Holowits)
9 clustered central servers with failover
22 monitoring stations
Video Analytics
106 LPR analytics modules
Object detection
People/vehicle counting, occupancy control
Intrusion/motion detection in restricted areas
Intelligent forensic search (smart event search, face search)
Neural network–based false alarm reduction
Integrations
Radio link platforms
Vehicle databases for validation and background checks
Legacy third-party cameras and storage systems
Emergency service systems (911)
Implementation
The deployment required several technical adaptations. Hybrid connectivity using microwave radio links and wired networks was implemented to reach rural areas. Cisco devices running BGP were integrated with Huawei equipment using OSPF, requiring Layer 3 network convergence. Legacy systems were migrated into the new environment, and intensive training was provided for operators on video analytics and forensic search. Coordination was established across multiple institutions, including police and civil protection agencies, enabling integrated and efficient operations.
Results
The public safety solution transformed security operations in Puebla. Surveillance coverage expanded to municipalities and rural areas that had never been monitored before. Emergency response times improved thanks to automated alerts and coordinated dispatch. License plate recognition significantly increased the detection of stolen vehicles, while forensic tools allowed investigators to find video evidence quickly and efficiently.
The C5I gained centralized control of statewide security operations, combined with flexibility for municipal monitoring. Operational efficiency improved, and public safety agencies obtained better tools to prevent and investigate crime.
Future Plans
The Ministry of Public Security plans to maintain and expand the Centinela Puebla Project by adding new monitoring points, integrating additional municipal centers, and ensuring that the public safety cameras system remains scalable and reliable in the long term.
Partners
The project was delivered by LTP Global as integrator, with technology provided by AxxonSoft and Huawei. Together, they created a unified public safety platform that integrates multiple technologies and institutions into a single operational environment.